Welcome to Artificial Apna Jewellers! By accessing or using our website, purchasing products, or engaging with our services, you agree to be bound by the following Terms and Conditions. Please read them carefully before making any purchase or using our website. These terms govern your use of our site and services, and they constitute a legally binding agreement between you (the “customer” or “user”) and Artificial Apna Jewellers.

1. Introduction

These Terms and Conditions apply to all users of the Artificial Apna Jewellers website and the services we provide, including but not limited to browsing, purchasing jewelry, and interacting with our customer service. By using our website, you acknowledge and agree to these terms, as well as our Privacy Policy.

2. Product Information and Availability

  • Product Descriptions: We make every effort to ensure that product descriptions, images, and details are accurate and up-to-date. However, we do not warrant that the content is error-free, complete, or current at all times.
  • Product Availability: All products are subject to availability. We reserve the right to modify, discontinue, or limit the availability of any item at our discretion, without prior notice.
  • Pricing: All prices listed on the website are in [Currency] and are subject to change without notice. Prices may be updated or changed due to various factors including currency fluctuations, promotional offers, or special sales events.

3. Orders and Payment

  • Order Acceptance: When you place an order, it is considered an offer to purchase the items selected. Artificial Apna Jewellers reserves the right to accept or reject any order at our discretion, including after order confirmation.
  • Payment Method: We accept payments via various methods, including credit/debit cards, online payment gateways, and other secure payment options provided at checkout. Payments must be made in full before an order is processed and shipped.
  • Order Cancellation: Once an order is confirmed and payment processed, it cannot be canceled or altered. If there is an issue with your order or payment, please contact customer support immediately for assistance.

4. Shipping and Delivery

  • Shipping: We offer shipping services to [Countries/Regions]. Delivery times may vary depending on your location and the shipping method selected. Shipping fees will be calculated at checkout.
  • Shipping Delays: While we strive to fulfill and ship orders promptly, we are not responsible for delays caused by third-party carriers, customs clearance, or other external factors.
  • Delivery Confirmation: Upon shipment, we will provide tracking information to help you track your order’s status. You are responsible for ensuring that the delivery address provided is accurate and complete.

5. Returns, Exchanges, and Refunds

  • Returns Policy: Our [Refund and Returns Policy] outlines the terms under which returns, exchanges, or refunds are allowed. Please review it carefully before making any purchase.
  • Refund Processing: Refunds for returned products will be processed as per our policy. Refunds will be issued to the original payment method unless otherwise specified.

6. Product Warranty

  • Jewelry Care and Maintenance: Our jewelry products come with a limited warranty against manufacturing defects. This warranty does not cover damage caused by misuse, accidents, or normal wear and tear.
  • Warranty Claims: If you encounter any defects with a product covered under warranty, please contact customer service within [Warranty Period], and we will assist you with the claims process.

7. Customer Responsibilities

  • Account Information: When creating an account or placing an order, you agree to provide accurate, current, and complete information. You are responsible for keeping your account details and personal information up to date.
  • Security: You are responsible for maintaining the confidentiality of your account information and password. If you suspect any unauthorized access or use of your account, please notify us immediately.

8. Prohibited Use

You agree not to:

  • Use our website or services for any illegal or unauthorized purposes.
  • Post or transmit any content that is harmful, defamatory, offensive, or violates any laws or third-party rights.
  • Attempt to gain unauthorized access to any part of our website, servers, or networks.
  • Use any automated system (e.g., bots, scrapers) to access or interact with our website in a way that disrupts the site or its services.

9. Intellectual Property

All content on this website, including text, images, logos, product designs, and other materials, are the property of Artificial Apna Jewellers or its licensors and are protected by copyright, trademark, and other intellectual property laws. You agree not to copy, modify, distribute, or reproduce any content without prior written consent from Artificial Apna Jewellers.

10. Limitation of Liability

To the fullest extent permitted by law, Artificial Apna Jewellers shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website, products, or services. This includes any loss of profits, data, or business interruption, even if we have been advised of the possibility of such damages.

11. Indemnification

You agree to indemnify and hold harmless Artificial Apna Jewellers, its officers, employees, agents, and affiliates from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from your use of the website or violation of these Terms and Conditions.

12. Privacy and Data Protection

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review it for more details on our practices.

13. Changes to the Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time, without prior notice. Any changes will be posted on this page, and the updated terms will take effect as soon as they are published. It is your responsibility to review these terms periodically.

14. Governing Law and Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with the laws of [Your Country]. Any disputes arising from or related to these terms will be resolved through binding arbitration, in accordance with the rules of [Arbitration Organization].

15. Contact Us

If you have any questions or concerns regarding our Terms and Conditions, please contact us:

  • Email: [contact@apnajewellers.com]
  • Phone: [8960199858]